Brooklyn, Staten Island, Queens Trusted Appliance Repair Service - Call Us Today 718-368-1512

Privacy and Terms of Service

**Privacy Policy**

Dial Appliance Service values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our services.

1. **Information We Collect:**
– Personal Information: We may collect personal information such as your name, address, email address, phone number, and payment details when you use our services.
– Usage Information: We may collect information about how you interact with our website, including your IP address, browser type, pages visited, and the duration of your visit.

2. **How We Use Your Information:**
– Provide and Improve Services: We use the information collected to provide and improve our appliance repair services, respond to inquiries, and enhance the user experience.
– Communication: We may use your contact information to communicate with you about your appointments, service updates, promotions, and other relevant information.
– Analytics: We may use usage information to analyze trends, monitor the effectiveness of our marketing efforts, and improve our website’s functionality.

– By submitting a form and clicking the checkbox above the submit button on our website forms, you agree to receive marketing messaging from Dial Appliance Service at the phone number provided above. I understand I will receive 1 or more messages a month, data rates may apply, and may reply STOP to opt out.

3. **Disclosure of Information:**
– No mobile information will be shared with a third-party or affiliate for marketing/promotional purposes. Information will also not be shared to sub-contractors of any kind.

4. **Data Security:**
– We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

5. **Your Choices:**
– You can choose not to provide certain information, although this may limit your ability to use certain features of our services.
– You can opt-out of receiving promotional emails from us by following the instructions provided in those communications.

6. **Changes to Privacy Policy:**
– We reserve the right to update this Privacy Policy at any time. We encourage you to review this page periodically for any changes.

7. **Contact Us:**
– If you have any questions or concerns about this Privacy Policy, please contact us at [contact email/phone number].

**Terms of Service**

By using Dial Appliance Service, you agree to the following Terms of Service:

1. **Service Terms:**
– We provide appliance repair services in the New York City area. Our technicians are experienced professionals dedicated to delivering quality service.
– Service appointments can be scheduled online or by contacting our customer service team.

2. **Payment:**
– Payment is due upon completion of service unless otherwise agreed upon. We accept various forms of payment, including credit cards, cash, and checks.
– Prices for services are provided upfront and may vary depending on the type of appliance and the extent of repair required.

3. **Cancellation and Rescheduling:**
– If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance to avoid any cancellation fees.
– We understand emergencies happen, and we’ll do our best to accommodate your needs.

4. **Warranty:**
– We stand behind our workmanship and offer a warranty on parts and labor for a specified period. Please refer to your service invoice for warranty details.
– Any issues arising after service completion should be reported to us promptly for assessment and resolution.

5. **Liability:**
– While we take every precaution to ensure the safety and integrity of your appliances during service, we are not liable for any damages that may occur due to pre-existing conditions or unforeseen circumstances.

6. **Feedback and Complaints:**
– We welcome your feedback and strive to address any concerns promptly and professionally. Please contact our customer service team with any feedback or complaints.

7. **Governing Law:**
– These Terms of Service are governed by the laws of the State of New York. Any disputes arising from these terms shall be resolved in the appropriate courts of New York City.

8. **Changes to Terms:**
– We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of our services after any such changes constitutes your acceptance of the new Terms.

By using Dial Appliance Service, you acknowledge that you have read, understood, and agree to these Terms of Service and our Privacy Policy.