Testimonials

Browse through all of our client reviews.
This company was recommended to me by General Electric customer service. My GE washing machine is out of 1 year warranty but I didn’t spend a lot of money for this repair. Technician found clogged drain pump, cleaned it out and machine is working again without replacing any parts. Thanks Dial. Highly recommended
-Dima D. Brooklyn, NY
I had a great experience with Dial Appliance. I called for service when my refrigerator and freezer stopped cooling and technician by name Steve came by same afternoon. He found the problem but only had one of the two parts needed in his truck. He changed the part on my refrigerator and went back to his shop to pick up the other part. By the time he was back the refrigerator already started cooling off. He replaced the thermostat on my freezer and cleaned up the dust behind the freezer. Very nice person and good mechanic. I would highly recommend this company.
-Sara P. Brooklyn, NY
A few years ago when we were still renting, our fridge started to crap out. Thankfully, we found Dial Appliance Service after a bad experience with someone the landlord recommended (the service told us we needed like 4 things replaced and that it would take a week to order the parts and then a few more days to replace them). At the price they quoted, we could buy a new fridge, which we were not going to do as renters. Slava J came by the next day and the quoted price was reasonable and instead of bouncing us around he was professional, personable, and courteous. It turned out there was just a small issue with the thermostat and the timer. We just went to Dial Appliance Service again, this time as homeowners for our dryer, and were once again thrilled with his services. He even noticed something we hadn't caught with our washer - how the door was attached that sometimes made it leak, and didn't charge us anything extra to do that quick fix. I would not recommend anyone else go to anyone but this guy, and I'll always use and recommend him to others for any appliance-related repair that needs to get done. Thanks Slava J, and thanks Dial Appliance Service!!!
-Alex K. Brooklyn, NY
Great experience, fast and efficient. My fridge was acting up I called and in less then a few hours they came and fixed everything. will recommend again thanks for the great service!!
-Allen K. Brooklyn, NY
Thank you Dial for the prompt service. By acting fast, you managed to repair my fridge before it melted and saved hundreds of dollars worth of food in there. Fast and Honest service - Thanks again !!
-Jessie A. Brooklyn, NY

Great Repair Service Company. I had a service call on my Frigidaire Refrigerator, Technician came early in morning, diagnosed it and provided me with an estimate. I was very happy to get my refrigerator back into working order. I also recommended this company to my friend who had a broken dishwasher. A+++
-Nikita U. Staten Island, NY
I called Dial Appliance Service up in the morning to inform about damaged Maytag Washing Machine and was given an appointment for the same day in the afternoon. The technician called me 30 minutes before he was going to arrive. He arrived promptly and gave the machine a full service. It’s working perfectly now. I've recommended Dial Appliance Service to another lady today in the area and I have passed their details to my landlord who says his tenants are always looking for reliable appliance repair service in Brooklyn.
-Kristina C. Staten Island, NY
One word. Wow! This company was not only on time, professional, and reasonably priced. I highly recommend using them. My frig was fixed on the weekend at no extra cost.
-Scott K. Brooklyn, NY
The tech who came was professional and efficient and a pleasant person!
-Elanor L. Brooklyn, NY
Had a tech from Dial yesterday. I called them in the morning for my refrigerator that stopped cooling. They send a tech within an hour of my call. He was courteous and charged me a fair price. I will definitely recommend this company.
-Oleg I. Brooklyn, NY
Great service for my Maytag washer. Prompt, professional stuff,highly recommend to anyone.
-Mikhail V. Queens, NY
My experience with Dial Appliance Service Repair was stress free-I worried in the beginning since I've had terrible experience in the past. But, once I placed the service, I was contacted within the 24hr span, which they detail in their emails. Once the service repair-man came to inspect, courteous, very thorough, explained step by step what the issue was, told me a timeline as to when I would expect my washing machine to be fixed. Dial Appliance Service kept me in the loop, called me to ensure that they haven't forgotten me. This is a true Customer Service Place. I will continue their services.
-John K. Queens, NY
Mardan -Feb. 17, 2012 At various times during the last five years I have called Dial Appliance Service to repair my washer, dryer and my stove. Each time I called, I found it very easy to set up an appointment. If a service agent could not come on the day that I called one was able to come the very next day. The service agents always knew the technical information about the device that needed repair. I always got a straight answer about what the problem was, about what needed to be done and was very quickly informed as to how much the repair would cost. On one occasion I was told that the machine was quite old and very corroded with rust. The repair agent told me that if the repair was made, there was a strong possibility that the repair might not last long. What I am saying is that the repair men from Dial always told me what the reality of the situation was and that they did not play games with me. I appreciated this very much! I am a strong supporter of the Dial Appliance Service.
-Susan T. Staten Island, NY
My dryer stopped working and I thought I'd have to buy a new one when my husband suggested that we should try to fix it. We knew of Dial Appliance through friends of ours and reached out to them. They were professional, courteous and very responsive. Thanks to them we don't have to spend money on a new dryer! We are grateful for their service and have already recommended them to our friends.
-Samantha M. Brooklyn, NY
I've had the most pleasant experience with this company. The customer service received was A+++. My dishwasher and washer were not working. I called them and within a few hours they found and brought the parts and fixed my appliances. The technician was very pleasant and knowlegeable. I am telling all my friends about Deal Appliances. Thank you.
-Kristen R. Brooklyn, NY
This is a phenomenal appliance repair company. They are very skillful when it comes to appliance repair, especially refrigerators. When they came to my home, they were very polite and outgoing to help me. My fridge had broken down that week and My first though was to call them. In no time they arrived and my fridge was fixed. I recommended dial appliance to anyone with appliance problems.
-Gary G. Staten Island, NY

Ive been using this company for years and they are definitely one of the best and I must say that they are so good that they are like my family to me. Really nice guys and worth every dollars. Believe me you won't regret calling them!‎
-Danny D. Brooklyn, NY